TERMS & CONDITIONS

Check-in / Check-out Policies

Valid ID & Credit Card Required at Check In

A valid ID and credit card used to make the reservation must be present at check-in. Third-party reservations require a Credit Card Authorization Form along with a double-sided copy of the state ID and credit card you used to make the reservation. The Credit Card Authorization Form and supporting documents must be received in advance to ensure a quick check in. Please contact us for a Credit Card Authorization Form. 

Parking

We have two FREE parking spaces in front of the hotel reserved for guest only, on a first come, first serve basis. On street metered parking is also available. The meters are FREE after 6PM to 8AM Monday – Friday and all day Sunday. About a 2 minute walk away is a parking lot that charges for parking. The Gardner Hotel is not responsible for any tickets, towing or damage of your vehicle. 

Noise

Please note that we are located in a prime downtown location. Noise may be present at times, go out, have some fun, and makegood use of our guest discounts with our neighbors. However, if you are all partied out, we have earplugs available at the front desk. 

Elevator

Our elevator is original therefore it is very delicate and not currently operational. All of our rooms are located one or two levels up so you will need to use our stairways to access your room. Don’t be afraid to ask for help! 

Heating & Cooling

Each room can adjust the temperature, but if you want to switch between heat and cold or turn it completely off, please let us know.

Pets

ONLY ADA Service Animals & Emotional Support Animals (ESA) are allowed at the hotel.

Emotional Support Animals (Dogs/Cats ONLY) must have a valid credit card on file incidentals. ESA must never be left unattended and must be restrained by leash or kennel when in public spaces or if the hotel staff needs to enter the room. Any aggressive behavior or excessive barking will result in eviction from the hotel with no refunds.